Privacy Policy – Finex Capital
Your privacy is the priority of Finex Capital. We recognize that you entrust a lot of trust to our company when you are giving us your personal and financial information. This Privacy Policy explains what and how we gather, retain, utilize, secure, and transfer your data when you come to our web page at www.finexcapital.co.in.
Apply to any of our financial services, make an inquiry, or submit an application. We will do this by ensuring we are open, accountable, and in line with the relevant data protection practices in India. By accessing our website or by using our services, you have accepted all the conditions mentioned in this Privacy Policy. We expect that you will not agree; the use of our website or services should be stopped.
Information We Collect
To provide smooth and accurate services, Finex Capital collects certain types of information as described below:
When you contact us or apply for a loan, we may collect the following details:
Personal Infomation
- Full Name
- Phone Number
- Email Address
- Residential Address
- Employment or Business Details
- Loan Type and Loan Amount
- PAN Card Number
- Aadhaar Number (only when required)
- Proof of Income (salary slips, ITR, bank statements)
- Company or Business Registration Details
- Date of Birth and Age
- Credit History or CIBIL Score (with consent)
We only collect information that is essential to process your request and provide financial solutions.
Non-Personal Information
When you browse our website, we automatically collect non-personal data, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on website
- Cookies and tracking data
- Referring website links
This data helps us enhance website performance and user experience.
Information from Third Parties
We may receive additional information through:
- Partner banks and NBFCs
- Verification agencies
- Public databases
- Credit bureaus (only after your consent)
This helps in verifying your identity, eligibility, and loan profile.
Information from Third Parties
We may receive additional information through:
- Partner banks and NBFCs
- Verification agencies
- Public databases
- Credit bureaus (only after your consent)
This helps in verifying your identity, eligibility, and loan profile.
How We Use Your Information
Finex Capital uses your information in the following ways:
To Process Your Loan Application
Your data helps us:
- Understand your financial requirement
- Determine your eligibility
- Suggest suitable banks/NBFCs
- Prepare your file for approval
- Communicate your loan status
Without your information, we cannot offer loan-related assistance.
To Communicate With You
We may contact you through:
- Phone calls
- SMS
- WhatsApp messages
- for sharing:
- Loan options
- Required documents
- Application updates
- New schemes
- Important alerts
We never spam or send irrelevant messages.
To Improve Website Performance
We use collected data to:
- Analyze user behavior
- Fix technical issues
- Improve navigation
- Personalize user experience
For Legal and Compliance Purposes
We may use or disclose information when required to:
- Follow government rules
- Respond to legal processes
- Prevent fraud or misuse
- Ensure compliance with financial regulations
How We Share Your Information
Finex Capital respects your privacy and shares your data only when necessary
Banks & NBFC Partners
We share your information only with the lenders relevant to your loan requirement.
Verification & Support Services
To ensure accuracy and security, we may share data with:
- Document verification partners
- Credit bureaus (only with permission)
- Technology and support service providers
Your Rights and Choices
As a user of Finex Capital, you have the right to:
- Access your personal data
- Correct any incorrect information
- Withdraw consent anytime
- Request deletion of your information
- Opt-out of marketing messages
- You may contact us at any time to exercise these rights.
Legal Authorities
If required by law, regulatory bodies, or government orders, we may share your data.
We do NOT sell, trade, or rent your information to any third party.
Data Security
We take strong measures to protect your information:
- SSL encryption on website
- Secured servers and databases
- Limited access to internal staff
- Regular system audits
- No unauthorized data sharing
Although we follow best practices, no online system can guarantee 100% security. However, we take maximum care to safeguard your information.
Cookies Policy
Our website uses cookies for:
- Smooth browsing
- Faster loading
- Analytics and performance
- Personalization
You can disable cookies in browser settings, but some website features may not function properly.
Third-Party Websites
Finex Capital may display links to third-party websites such as:
- Bank sites
- Financial services
- Government portals
We are not responsible for their privacy practices. Once you leave our site, you must review their policies.
Data Retention Policy
We store your information only as long as necessary:
- To complete the loan process
- To maintain records for compliance
- To resolve disputes
- To offer customer support
- Unnecessary data is deleted or anonymized regularly.
Children’s Privacy
Finex Capital does not knowingly collect information from individuals below the age of 18 years. If you believe a minor has submitted information, please notify us immediately.
Policy Updates
We may revise this policy occasionally to reflect:
- Legal changes
- New features
- Security updates
- Business improvements
- Updated versions will always be available on this page with a new “Effective Date.”
Contact Us
If you have questions, concerns, or requests related to your data, please contact us:
Finex Capital
Email: info@finexcapital.co.in
Website: www.finexcapital.co.in
We are committed to addressing your privacy concerns responsibly and promptly.